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Cloud Voice, IVR & OTP
Every call, orchestrated.

Cloud telephony built for Indian businesses. Voice OTP in 15+ languages, smart IVRs, virtual toll-free & local numbers, call routing, tracking and analytics — all from a single dashboard.

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Indian languages supported
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Platform uptime
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Voice calls per month
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Expert phone support
Voice Services

One platform. Every voice use case.

Voice OTP

Deliver OTPs via automated voice calls — perfect for non-smartphone users or SMS backup.

  • 15+ Indian languages
  • Natural text-to-speech
  • SMS fallback

Cloud IVR

Drag-drop IVR designer with voice menus, conditional logic, DB lookups and agent handoff.

  • Multi-level menus
  • DTMF & speech input
  • CRM lookups

Virtual Numbers

Toll-free (1800), local landline & mobile virtual numbers across all Indian circles.

  • 1800 toll-free
  • STD & local numbers
  • Number masking

Click-to-Call

Embed click-to-call buttons on your website; connect customer & agent instantly.

  • Browser & mobile SDKs
  • Zero telephony setup
  • Call recordings

Call Tracking

Assign unique numbers per campaign to measure offline ROI down to the keyword level.

  • Dynamic number insertion
  • Recordings & transcripts
  • GA4 & CRM sync

Number Masking

Protect customer & agent privacy by masking real numbers — ideal for marketplaces & delivery.

  • Anonymous 2-way calls
  • Session-based masking
  • Call & SMS support
No-Code IVR Builder

Design powerful IVR flows without writing code.

Drag-and-drop menus, conditionals, database lookups and agent routing — visually. Preview, test and deploy IVR flows in minutes instead of weeks.

  • Visual flow designerDrop nodes for menus, conditions, APIs, transfers and recordings.
  • Dynamic variablesPersonalize greetings with name, balance, ticket ID and more.
  • Speech recognitionAutomatic speech-to-text for intent-driven IVR menus.
  • API & webhook nodesPull data from your CRM, ERP or database mid-call.
Customer Support IVR
● Start — Welcome to BrightCart
Menu — Press 1 Orders · 2 Support · 3 Agent
API call — GET /orders/{phone}
Speak — Your order {id} is out for delivery
Transfer to agent — Queue: Support-T1

Your cloud call center, live in 24 hours

Buy virtual numbers, design IVR flows and launch voice campaigns — without any telephony hardware or setup cost.

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