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Outbound Dialing, on autopilot

OBD (Outbound Dialer) services let you automatically call thousands or millions of contacts with a pre-recorded message or text-to-speech script. Capture keypad inputs, transfer hot leads to agents, measure campaign performance in real time.

Why businesses run OBD campaigns

From survey collection and payment reminders to announcements, emergency alerts and lead qualification, OBD is the fastest, most cost-effective way to connect with customers at scale via voice — without burning out your agent team.

  • 10× lower costthan agent-led outbound calling.
  • Massive scale— reach a million contacts in one hour.
  • Interactive flowswith DTMF keypad input and smart branching.
  • Press-1 agent transfersends interested customers straight to your live team.
Loan Reminder Campaign ● Live
Dialed
24,810
Answered
18,243
Press 1
2,104
Transferred
1,852
Call volume — last 10 minutes

Popular Outbound Dialer applications

Payment Reminders

Automated EMI & invoice reminders for NBFCs, banks and utilities with press-1 pay.

Lead Qualification

Filter inbound & outbound leads with a DTMF survey, then route hot prospects to agents.

Customer Surveys

Collect NPS, CSAT and feedback with IVR-style rating prompts in regional languages.

Alerts & Announcements

Power-cuts, delivery updates, public notices and HR reach-outs — delivered in minutes.

Appointment Reminders

Hospital visits, class schedules, delivery windows — reduce no-shows with confirmation calls.

Promotional Campaigns

Announce sales, launches and events via voice — with opt-in compliance built in.

Enterprise-grade dialer, out of the box

Press-1 to connect

Route interested customers directly to your live agents with zero wait time.

Text-to-speech & audio

Upload MP3 or use natural TTS voices in 15+ Indian & global languages.

DTMF capture

Record keypad presses for surveys, confirmations and menu branching.

Dynamic personalization

Inject name, balance, order ID and more into TTS scripts per contact.

TRAI compliant

Automatic DND filtering, consent logging and scheduled dialing windows.

Live dashboard

Real-time dial counts, answer rates, DTMF breakdown and agent handoff metrics.

Scheduled campaigns

Dial only during business hours, split across days, pause & resume anytime.

Smart retry

Automatic re-dials for busy/unreachable numbers with configurable retry windows.

Call recordings

Full call recordings with searchable transcripts and secure cloud storage.

Launch in 4 simple steps

1

Upload contacts

CSV, API or CRM sync. De-dup & DND scrubbed automatically.

2

Design the flow

Record/upload audio or write a TTS script. Add DTMF branches & transfer.

3

Schedule & launch

Pick channels, throttle rate, dialing windows — hit go.

4

Measure & iterate

Live dashboard, downloadable reports and webhook push to your CRM.

Reach millions of customers with a single click

Run your first OBD campaign on 2Factor with free credits. No contracts, no setup fees, no agent dependency.