# 2Factor.in

> 2Factor (Log2x Technologies Pvt Ltd) is an Indian CPaaS and enterprise messaging platform headquartered in Mumbai. We provide SMS gateway APIs, SMS OTP verification (SMS + voice + WhatsApp fallback), the official WhatsApp Business API (Meta BSP) and RCS business messaging. Trusted by 12,000+ businesses including banks, fintechs, D2C brands and enterprises. 3.5B+ messages delivered, 10M+ transactions per day, 99.9% uptime SLA, median OTP delivery 2.1 seconds. DLT-registered across Jio, Airtel, Vi and BSNL; DPDPA-ready. Founded 2014. Phone: +91 22 4893 3933 · Email: support@2factor.in · Address: Birla Centurion, Pandurang Budhkar Marg, Worli, Mumbai 400030.

## Products

- [SMS Gateway India](https://2factor.in/sms-gateway/): Transactional, promotional and bulk SMS via HTTP REST API, SMPP v3.4 or dashboard. 2-6 second delivery, DLT end-to-end (header registration, template approval, scrubbing), Unicode for all 22 Indian languages, two-way long codes, real-time webhooks, pay-per-delivered billing at ₹0.16 per delivered transactional SMS (Growth ₹0.13 from 100K/month).
- [SMS OTP Service Provider India](https://2factor.in/sms-otp/): OTP SMS API with 2.1s median delivery, 95% of OTPs delivered within 6 seconds, automatic multi-operator failover, retry logic, voice OTP fallback (₹0.34 per delivered call) and WhatsApp auth fallback (₹0.13). OTP session/expiry/attempt management via API. ₹0.16 per delivered SMS OTP. DLT templates approved across Jio, Airtel, Vi, BSNL. SDKs for PHP, Python, Java, Node.js, C#, Go, Ruby, Android, iOS.
- [WhatsApp Business API India](https://2factor.in/whatsapp-business-api/): Official Meta Business Solution Provider. 48-hour onboarding, Meta business verification, green-tick guidance, multi-agent inbox, AI chatbots, broadcast campaigns, cart recovery (25-30% recovery), CRM integrations (Salesforce, HubSpot, Zoho, Shopify). Meta per-message pricing: ₹0.88 marketing, ₹0.13 utility, ₹0.13 authentication (+18% GST) with a transparent platform fee. Number migration from other BSPs supported. 21-day free trial.
- [RCS Messaging India](https://2factor.in/rcs-messaging/): RCS business messaging with rich cards, carousels, verified brand sender, read receipts, one-tap actions, delivery/read/tap analytics. 2.4x engagement vs SMS, automatic SMS fallback for non-RCS devices. Jio and Airtel RCS interop; Apple iOS 18 RCS support. Per-message + campaign pricing (contact sales).
- [SMS Pricing India](https://2factor.in/pricing/): Transparent pay-per-delivered pricing. SMS OTP ₹0.16, transactional SMS ₹0.16, promotional SMS ₹0.18, voice OTP ₹0.34, WhatsApp auth/utility ₹0.13, WhatsApp marketing ₹0.88. No setup fees, no monthly minimums, volume discounts from 100K/month. Failed messages are free.
- [Use Cases](https://2factor.in/use-cases/): Banking & fintech OTP, e-commerce & D2C (WhatsApp cart recovery, RCS carousels), healthcare appointments, logistics delivery updates, EdTech verification, GovTech citizen alerts.

## Why 2Factor

- Pay only for delivered messages — failures, retries and expired messages are free
- 2-6 second SMS delivery; 2.1s median OTP; 99.9% uptime SLA
- Direct connections to Jio, Airtel, Vi and BSNL with automatic multi-operator failover
- DLT/TRAI compliance handled end-to-end (entity registration, headers, template approval, DND scrubbing)
- DPDPA-ready data practices, 256-bit TLS, encrypted storage, RBAC, audit logs
- 4 channels (SMS, OTP, WhatsApp, RCS) on one platform — one dashboard, one contract, one team
- Indian engineering support, same timezone, 24x7

## Developer resources

- [API Documentation](https://docs-docs-yfjt05-8fc8c0-94-136-184-173.sslip.io/): REST API reference for SMS, OTP, WhatsApp and RCS with code samples in PHP, Python, Java, Node.js, C#, Go, Ruby
- [SMS vs RCS Messaging 2026](https://2factor.in/blog/sms-vs-rcs/): Channel comparison with reach, engagement, cost and compliance data
- [Best SMS OTP Service Providers in India 2026](https://2factor.in/blog/best-sms-otp-provider/): Delivery speed, pricing model, DLT handling and reliability benchmark

## Industries

Banking & NBFCs (login OTPs, transaction confirmations, card alerts, voice fallback), E-commerce & D2C (signup OTP, order updates, WhatsApp cart recovery, RCS carousels), Healthcare (appointment reminders, telehealth OTPs), Logistics & mobility (delivery updates, partner verification), EdTech (student OTPs, exam alerts, WhatsApp scheduling), GovTech (citizen alerts, grievance updates).

## Contact

Phone: +91 22 4893 3933 (Mon-Sat 9am-9pm IST) · Email: support@2factor.in · Sales: /contact/ · Office: Birla Centurion, Worli, Mumbai 400030 · Registered: Log2x Technologies Pvt Ltd.